Hillsborough County Tax Collector’s Office announces new changes after uncovering appointment fraud

Share
Nancy Millan, Hillsborough County Tax Collector / Facebook, "Nancy Millan for Hillsborough County Tax Collector"

Listen:

After an internal investigation revealing appointment fraud, WMNF’s Chris Young reports that the Hillsborough County Tax Collector’s Office is announcing changes to its appointment scheduling system.

Hillsborough County Tax Collector Nancy Millan noticed an influx of complaints this summer.

“We had a number of complaints from folks that were just simply not able to get an appointment online.”

Her office also heard rumors of suspicious activity. So, after launching an investigation, they uncovered the scam. Scammers would book driver’s license appointments in bulk and resell them for a fee.

“There’s a number of things we are doing behind the scenes that hopefully will deter that behavior.”

This includes only allowing one appointment booking per person, and requiring customers to enter their or a parent’s driver’s license number. Customers must confirm that they’re Hillsborough residents before booking, and staff now check that names and IDs match.

Milan hopes this helps curb scammers.

“We want to make sure that people are protected and we are ensuring the integrity of the appointments that we have out there.”

The Tax Collector’s Office encourages residents to take advantage of online services when possible, including online driver’s license and registration renewals.

 

You may also like

Talking Animals: veteran advocate delivers anatomy of a victorious, major animal rights campaign

Jodie Wiederkehr, Executive Director of Chicago Alliance for Animals ...

Fascist violence and the truth laid bare

Commemorative in Ocoee, FL marking racist election day violence in...

The 2024 Veganic Summit with Meg Kelly

Join Anni and Tanja to discuss organic gardening, farming and...

The Scoop: Monday, Nov. 4, 2024, Tampa Bay and Florida headlines by WMNF

Republicans dominate early voting in Florida Republicans dominated early voting,...

Ways to listen

WMNF is listener-supported. That means we don't advertise like a commercial station, and we're not part of a university.

Ways to support

WMNF volunteers have fun providing a variety of needed services to keep your community radio station alive and kickin'.

Follow us on Instagram

Excellent Zest
Player position: